Privacy Policy

1. Who We Are

AEAIC (Afrik Entrepreneur Academy & Innovation Center) is a duly registered organization providing education, technology, entrepreneurship, and innovation services across Africa and internationally. This Privacy Policy applies to all AEAIC websites, platforms, and services.

AEAIC is a duly registered organization. Official registration documentation is available upon request for institutional partnerships, due diligence, and verification purposes.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party service providers.

• Account information: your name, email address, password, and profile details when you create an AEAIC account.
• Student registration information: academic level, country, school or institution, and exam preparation preferences.
• Contact information: your name, email, phone number, and message content when you contact us or submit forms.
• Learning activity: course progress, quiz and exam results, assignment submissions, certificate completions, and engagement with educational content.
• Payment-related information: transaction references and payment status. We do not store full card details — payment processing is handled by our payment providers.
• Device and browser information: IP address, browser type, operating system, screen resolution, and device identifiers.
• Communications: records of your correspondence with AEAIC, including support requests and responses.
• Support requests: information you provide when contacting our support team for assistance.

3. How We Use Your Information

We use the information we collect to provide, operate, and improve AEAIC services.

• Creating and managing your AEAIC account.
• Providing educational programs, courses, exams, and certification services.
• Processing payments and managing enrollment in paid programs.
• Personalizing your learning experience and recommending relevant content.
• Communicating with you about your account, courses, updates, and announcements.
• Providing customer and technical support.
• Analyzing usage patterns to improve our platform and services.
• Detecting and preventing fraud, abuse, and security threats.
• Complying with legal obligations and protecting our rights.

4. Third-Party Services

AEAIC uses trusted third-party service providers to deliver our services. These providers may process your data on our behalf in accordance with their own privacy policies.

• Authentication services: Supabase for user authentication and session management.
• Payment providers: KKiaPay and other payment processors for tuition and program payments.
• Live and video services: Agora for live classroom and video conferencing functionality.
• AI services: AI-powered educational tools, including Professor NURU, for personalized learning assistance.
• Analytics: Google Analytics to measure website usage and improve the platform.
• Advertising services: If advertising is activated on public content pages, Google AdSense or similar advertising partners may serve ads. Advertising cookies are only used with your consent.
• Cloud storage and infrastructure: database hosting and file storage providers.

5. Data Storage and Security

Your data is stored on secure cloud infrastructure. We use encryption in transit (TLS/SSL) and at rest where available. Access to personal data is restricted to authorized personnel who need it to perform their duties.

We implement technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

Learning records and certificate data may be retained longer to allow verification of completed programs and certifications.

7. Cookies and Tracking Technologies

AEAIC uses cookies and similar technologies for website functionality, analytics, security, and — when you consent — advertising. We use Google Consent Mode v2 to respect your privacy choices.

Essential cookies are required for the website to function and cannot be disabled. Analytics and advertising cookies are denied by default and only activated with your consent.

For more details, please review our Cookie Policy.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data, subject to legal exceptions.
• Restriction: request that we limit processing of your data.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to certain types of processing.
• Withdrawal of consent: withdraw consent for non-essential cookies and processing at any time.

9. International Users

AEAIC serves users across Africa and internationally. Your personal information may be processed in countries with different data protection laws than your country of residence. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.

10. Children's Privacy

AEAIC provides educational services to students, including those under 18. For users under 18, we require that a parent or guardian provide consent for account creation and use of our services. We do not knowingly collect personal information from children without parental consent.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at legal@aeaic.org or through our contact page.